Disclaimer

Welcome to the official website (www.loongtion.com) of Ningbo Loongtion Intelligent Technology Co., Ltd. (hereinafter referred to as "we"). This official website is dedicated to displaying information about the R&D, production and related services of solid-state storage products. To clarify the rights and obligations during the use of this official website, we hereby make the following statements and terms of use. This disclaimer constitutes an important part of these Terms of Use and has the same legal effect as the Terms of Use. Please carefully read these Terms and the Disclaimer before using this official website. Your access to or use of this official website will be deemed as your acceptance and agreement to these Terms and the Disclaimer.

I. License and Restrictions on Use

1.1 License for Use

Subject to your compliance with these Terms, the Disclaimer and relevant laws and regulations, we grant you a non-exclusive, non-transferable and limited license to access and use the content and functions of this official website for personal or legitimate commercial purposes.

1.2 Restrictions on Use

You shall not engage in the following acts:

• Unauthorized access to or intrusion into the servers or related systems of this official website;
• Reproducing, disseminating, modifying or distributing the proprietary content of this official website (unless you obtain our written authorization or it is permitted by laws and regulations);
• Using this official website to engage in any illegal activities, including but not limited to disseminating malware, false information and infringing content;
• Interfering with or disrupting the normal operation of this official website in any way (including but not limited to DDoS attacks, excessive crawling by crawlers, etc.);
• Using the services of this official website by impersonating others or falsifying information;
• Violating the relevant provisions of the EU Network and Information Systems Security Directive (NIS2 Directive) and China's Basic Requirements for Classified Protection of Cybersecurity.

II. Intellectual Property Rights Statement

2.1 Ownership

The intellectual property rights of all content on this official website (including but not limited to text, images, trademarks, logos, software, source codes, design schemes, technical documents, etc.) belong to us or the relevant right holders. Without written permission, no unit or individual may use such content without authorization (including but not limited to monitoring, reproducing, disseminating, displaying, mirroring, uploading or downloading the content of this official website through any robot, spider or other program or device).

2.2 Trademark Protection

"Loongtion Intelligent" and related graphic trademarks are our registered trademarks, protected by the Trademark Law of the People's Republic of China and the Paris Convention for the Protection of Industrial Property. Without authorization, no unit or individual may use the above trademarks or similar signs.

2.3 Copyright Complaint Mechanism

If you believe that the content of this official website infringes your intellectual property rights, you may send us a written complaint notice in accordance with the Copyright Law of the People's Republic of China and the U.S. Digital Millennium Copyright Act (DMCA) (see Section VIII for contact information), and we will handle it in accordance with the law after receiving the notice. EU users may file a claim in accordance with the Directive on Copyright in the Information Society (2001/29/EC), and we will respond within 10 working days.

III. User Code of Conduct

3.1 Obligation to Submit Information

When you submit information (including but not limited to consultations, messages, etc.) on this official website, you shall ensure the authenticity and legality of the information, and the information shall not contain the following content:

• Information that violates Chinese laws and regulations or international conventions;
• Content involving politics, pornography, violence or terrorism;
• Content that infringes upon others' reputation rights, privacy rights or intellectual property rights;
• Content containing malicious programs such as viruses and Trojans.

3.2 Liability for Third-Party Links

This official website may contain links to third-party platforms (such as industry associations, partner websites, etc.). Such links are provided only for convenience, and we are not responsible for the authenticity, security or privacy policies of third-party websites. The relevant risks shall be borne by users themselves.

IV. Disclaimer

4.1 Statement on Information Content

The content published on this official website, including but not limited to product introductions, technical parameters, solutions and industry news, is only for displaying the company's business and product information, for users' reference only, and does not constitute any form of commitment, guarantee or commercial offer. We strive to ensure the accuracy and completeness of the information on the official website, but we do not guarantee the real-time nature or absolute accuracy of the content. Product parameters and service content may change due to technological upgrades or business adjustments, and the latest information shall be subject to the formal contract signed by both parties or the latest official notice. The performance test data, case studies, etc. involved on the official website are all obtained based on specific environments and conditions, and do not represent the performance of the products in all usage scenarios. Users shall evaluate the applicability in combination with their actual needs.

4.2 Division of Liability for Use

When users obtain information, submit consultations or use relevant functions through the official website, they shall comply with laws and regulations and these Terms of Use. Any losses or legal liabilities caused by users' improper use (including but not limited to submitting false information, maliciously attacking the system, disseminating illegal content, etc.) shall be borne by the users themselves. We will process the information submitted by users through messages, consultations and other means on the official website in accordance with the Privacy Policy, but we do not provide an absolute guarantee for the integrity and confidentiality of the information during transmission (except for information abnormalities caused by uncontrollable factors such as technical failures and cyber attacks).

4.3 Disclaimer for Technology and Services

We will strive to ensure the normal operation of the official website, but we do not make any commitment to the uninterrupted or trouble-free operation of the service. If the official website is temporarily unavailable due to system maintenance, server failures, network congestion, force majeure and other reasons, we will restore it as soon as possible, but we will not be liable for any direct or indirect losses caused thereby (including but not limited to business interruption, loss of expected profits, etc.). The download resources provided on the official website (such as product manuals, drivers, etc.) have all undergone security testing, but compatibility issues caused by differences in users' device environments cannot be ruled out. It is recommended to conduct local security verification after downloading.

V. Data Protection and Privacy

We will process your personal information in accordance with the Privacy Policy of Ningbo Loongtion Intelligent Technology Co., Ltd., which constitutes an important part of these Terms. You agree that we may collect, use and protect your information in accordance with the Privacy Policy, including cross-border data transfer (if applicable). EU users: Your data protection rights are protected by the General Data Protection Regulation (GDPR). You may contact us at any time through the contact information in Section VIII to exercise your relevant rights.

VI. Amendment and Termination of Terms and Statements

6.1 Amendment Rules

We reserve the right to amend these Terms of Use and the Disclaimer. The amended content will be posted on the homepage of the official website (www.loongtion.com) and will take effect 30 days from the date of posting. Your continued use of this official website will be deemed as your recognition of the amended content.

6.2 Termination of Services

You may stop using the services of this official website at any time. If you violate these Terms, the Disclaimer or relevant laws and regulations, we have the right to immediately terminate your access to this official website without assuming any liability. EU users: In accordance with the E-Commerce Directive, we will notify you 7 working days in advance through the contact information in Section VIII before terminating the service, unless your conduct constitutes a serious violation of the law.

VII. Applicable Law and Dispute Resolution

7.1 Applicable Law

Users in the Chinese mainland: These Terms and the Disclaimer shall be governed by the laws of the People's Republic of China (excluding conflict of laws rules). EU users: These Terms and the Disclaimer shall also be governed by relevant EU laws and regulations (including but not limited to the EU Consumer Rights Directive 2011/83/EU). US users: These Terms and the Disclaimer comply with the Uniform Computer Information Transactions Act (UCITA) and relevant state laws.

7.2 Dispute Resolution

Any dispute arising from or in connection with these Terms and the Disclaimer shall first be resolved through friendly negotiation. If negotiation fails:

• Users in the Chinese mainland: The dispute shall be submitted to Ningbo Arbitration Commission for arbitration in accordance with its effective arbitration rules at that time.
• EU users: You may file a lawsuit with the court having jurisdiction in your place of residence, or choose to submit the dispute to the International Chamber of Commerce (ICC) International Court of Arbitration for arbitration.
• US users: You agree to submit to the exclusive jurisdiction of the Federal District Court for the Central District of California, Los Angeles County.

VIII. Contact Information

If you have any questions about these Terms or the Disclaimer, you may contact us through the following methods: Customer Service Hotline: 400-851-6832 (9:00-18:00 on working days) Email: [email protected] In case of any conflict between the content of these Terms and the Disclaimer and the laws and regulations, the provisions of the laws and regulations shall prevail.