Privacy Policy

Ningbo Loongtion Intelligent Technology Co., Ltd. (hereinafter referred to as "we") is committed to protecting the security of users' personal information and their legitimate rights and interests. This Privacy Policy is formulated in accordance with the *Personal Information Protection Law of the People's Republic of China*, *Data Security Law of the People's Republic of China*, *Cybersecurity Law of the People's Republic of China*, *Provisions on Cross-Border Data Flow*, as well as the EU General Data Protection Regulation (GDPR) (if applicable), the U.S. California Consumer Privacy Act (CCPA) (if applicable) and other relevant laws and regulations. It aims to clarify the rules for our collection, use, storage and disclosure of personal information, as well as the rights enjoyed by users.

## I. Legal Basis and Scope of Application

### 1. Compliance Statement
This policy strictly adheres to the following legal provisions:
- **Within the People's Republic of China**: *Personal Information Protection Law of the People's Republic of China* (enforced in 2021), *Data Security Law of the People's Republic of China* (enforced in 2021), *Provisions on Cross-Border Data Flow* (enforced in 2024)
- **International Application**: EU General Data Protection Regulation (GDPR) (for users in the EU region), U.S. California Consumer Privacy Act (CCPA) (for users in California, USA)

### 2. Scope of Application
This policy applies to all users who visit our official website (www.loongtion.com) and use the intelligent technology products/services provided by our company.
It does not apply to products or services provided by third parties via links on this website. Please refer to the independent privacy policies of third parties for their services.

## II. Collection and Use of Information

### (A) Types of Information Collected
#### 1. Voluntarily Provided Information
- Information provided during registration or consultation: name, contact information (phone number/email), company name, job title, business requirements, etc.
- Information related to contract performance: unit certificates, bank account information (only for payment settlement), project contact information, etc.

#### 2. Automatically Collected Information
- Device information: IP address, device model, operating system, browser type, unique device identifier
- Behavioral data: pages visited, duration of stay, click records, search keywords, network environment, etc.
- Location information: Collected only when you use location-related services and have given explicit authorization; you can disable it at any time through device settings.

### (B) Rules for Information Use
#### 1. Basis for Use
We process your information based on the following legitimate grounds:
- Obtaining your explicit consent (e.g., pushing marketing information)
- Fulfilling contractual obligations (e.g., project coordination, after-sales service)
- Complying with legal and regulatory requirements (e.g., tax filing, regulatory reporting)
- Protecting our own legitimate rights and interests (e.g., responding to malicious complaints, cybersecurity protection)

#### 2. Specific Purposes
- Providing products/services and technical support
- Optimizing website functions and user experience
- Sending business notifications (e.g., contract progress, service updates)
- Market research and personalized recommendations (you can unsubscribe at any time)
- Security verification and risk prevention and control

## III. Information Storage and Protection
- **Storage Period**: Business-related information: retained for 3 years after the termination of services from the date of collection (unless otherwise specified by laws and regulations); browsing data: retained for no more than 6 months, and automatically anonymized upon expiration.
- **Storage Location**: Information of users in the Chinese mainland: stored on servers located in the Chinese mainland (Alibaba Cloud/Tencent Cloud data centers); information of overseas users: stored in compliant data centers in corresponding regions. Separate authorization from you will be obtained if cross-border transmission is required.
- **Security Measures**: Adopt SSL/TLS encrypted transmission and AES-256 encrypted data storage; establish a data security incident emergency response plan to ensure timely response in case of information leakage.

## IV. Information Disclosure and Sharing
### 1. Internal Disclosure
Only accessible to employees who have signed confidentiality agreements for the purpose of service provision, and access records are fully traceable.

### 2. Third-Party Sharing
Only occurs in the following situations:
- Obtaining your explicit authorization (e.g., entrusting a logistics service provider to deliver equipment)
- Required by laws and regulations (e.g., cooperating with judicial investigations)
- Sharing with partners (a data processing agreement has been signed to clarify confidentiality obligations)

### 3. Cross-Border Transmission (if applicable)
When transmitting personal information overseas, the following compliance measures have been adopted:
- Completed the data outbound security assessment by the national cyberspace administration in accordance with eligible requirements
- Signed Standard Contractual Clauses (SCCs) with overseas recipients
- Adopt encrypted transmission technology (TLS 1.3 protocol)
You can inquire about the specific details of cross-border transmission through the contact information at the end of this policy.

## V. User Rights

### (A) General Rights
- **Right to Access**: You can inquire about the personal information you provided through the customer service contact information at the end of this policy.
- **Right to Correction**: You can contact customer service to correct your information if you find any errors.
- **Right to Deletion**: You may request the deletion of information under specific circumstances.
- **Right to Withdraw Consent**: You can withdraw your authorization by contacting customer service.

### (B) Additional Rights for Users in Specific Regions
#### 1. Users in the EU Region
- **Right to be Forgotten**: You may request us to permanently delete your personal information (except where retention is required by laws and regulations).
- **Right to Data Portability**: You may request a copy of your information in CSV/JSON format.
- **Right to Object to Automated Decision-Making**: You may refuse major decisions made by automated systems and request manual review.

#### 2. Users in California, USA
- **Right to Opt-Out of Personal Information Sale**: You can opt out of data transactions by clicking the "Do Not Sell My Information" link at the bottom of the official website.
- **Right to Know**: You may request, free of charge, up to twice a year, the categories and sources of your information collected by us.

## VI. Cookies and Related Technologies
### 1. Cookie Usage Instructions
- **Necessary Cookies**: Used for basic website functions (e.g., normal page loading), cannot be disabled.
- **Analytics Cookies**: Used to collect visit data (e.g., Google Analytics), require your active consent.
- **Marketing Cookies**: Used for personalized recommendations (e.g., product matching), require separate authorization from you.

### 2. Management Methods
- You can manage Cookies through browser settings (e.g., Chrome: Settings - Privacy and Security - Cookies and other site data)
- Click the "Cookie Settings" link at the bottom of the official website to customize the enabled status of various types of Cookies.

## VII. Policy Updates and Notifications
- We will update this policy in accordance with changes in laws and regulations and business adjustments. Revised policies will be announced on the homepage of the official website.
- Major changes (e.g., expansion of information collection scope, adjustment of cross-border transmission rules) will be notified separately via email/SMS.
- Your continued use of the services will be deemed as your consent to the updated policy. If you do not agree, you may terminate the use of the services.

## VIII. Contact Information
- Customer Service Hotline: 400-851-6832 (9:00-18:00, working days)
- Email: info@loongtion.com
- Response Time Limit: within 5 working days

The right to interpret this policy shall belong to Ningbo Loongtion Intelligent Technology Co., Ltd. If you have any questions regarding personal information protection, please feel free to contact us at any time.

Last Updated: October 7, 2025
Effective Date: October 15, 2025