FAQ

Browse answers on product selection and BOM shortlisting, industrial DRAM / NVMe / SATA DOM fit, temperature and power grades, compatibility and installation, data reliability, warranty and after-sales, ordering, customization, and program-specific notes such as GCC DDR4 — maintained by Loongtion Application Engineering.

How to monitor the operating status of solid-state drives in real time? Are there any recommended tools?
Built-in Features: Check hard disk health (such as remaining lifespan, number of bad sectors) via the S.M.A.R.T function. For most industrial devices, hard disk health can be viewed through the system's built-in tools (e.g., Windows "Disk Management", Linux "smartctl" command).
Do solid-state drives require regular maintenance? What are the precautions for daily maintenance?
No frequent maintenance is required. It is recommended to conduct a basic inspection every 3 months.
How to extend the service life of solid-state drives for long-running industrial equipment?
Control Write Volume: Avoid meaningless frequent writes (e.g., log files can be configured to use "Scheduled Writing" instead of "Real-time Writing").
How to troubleshoot the root causes of read/write errors on a SSD (SSD)?

Troubleshoot according to the following steps:

  1. Check if the power supply is stable (measure voltage fluctuations with a multimeter);

  2. Re-plug the hard drive or replace the data cable (rule out poor contact);

  3. Scan the hard drive using the manufacturer's detection tool (such as exclusive software) to confirm whether there are bad sectors;

  4. If a hardware fault is identified through troubleshooting, contact after-sales service to apply for repair / replacement.