Frequently Asked Questions (FAQs)

Answer Your Common Questions About SSDs

All Compatibility and Installation Customized Services Data Security and Reliability Environmental Adaptability Maintenance and Monitoring Ordering & Support Performance and Specifications Power Consumption and Power Supply Product Selection Product Types and Selection Replacement and Upgrade Special Scenario Compatibility Technical Specs Warranty and After-sales Service

Customized Services

Customizable Parameters: Capacity (Below 32GB / Above 8TB), Interface Type (e.g., Customized PCIe 4.0 Interface), Protection Level (IP67/IP68), Operating Temperature (e.g., -60℃~130℃), Data Destruction Function (Hardware Destruction Trigger Mode), Firmware Function (e.g., Customized Power-off Protection Duration)

Custom development fees shall be paid, and the fees are calculated based on the complexity of the customization.

Yes, customized products also come with a 5-year warranty, and the after-sales process is consistent with that of standard products; if problems occur with customized functions (such as exclusive firmware), the manufacturer provides free firmware upgrades or hardware replacement to ensure the normal operation of the device.

Please provide the following:

Device application scenarios (e.g., in-vehicle, medical);

Core requirements (e.g., capacity, temperature, interface, special functions);

Device power supply parameters (voltage, current);

Estimated purchase quantity and delivery time;

Other special requirements (e.g., compliance certification, appearance design).